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IT Service Technician


SNELLING is currently seeking an IT/Helpdesk Technician for a local East Texas company.  This position provides support to multiple clients of various sizes in the areas of hardware, software, IT security/administration and desktop/user support. 

This IT/ Helpdesk Technician position will be temp-to-hire, meaning that SNELLING would work with you through the consideration and interview process and Snelling would be your employer for a probationary period upon an offer being accepted. The value you receive in working with SNELLING is that we consult with you to help highlight your qualifications that are going to be most valued by the client. 

Qualifications for the IT/ Helpdesk Technician position include:

  • Minimum of one year of helpdesk experience within the recent past, preferably three years
  • Hands-on configuration, troubleshooting and repair of networking equipment, Windows servers and workstations, Exchange server and Active Directory is required to be considered
  • Knowledge of MS Server products, MS 365 and MS Office Desktop
  • Experience with RMM (remote monitoring and management) tools
  • Excellent verbal and written communication skills and confidence when working with clients to understand their current and historic issues regarding their business and technology challenges
  • Results-oriented, self-motivated, energetic, professional, reliable and a team player
  • Strong understanding of technology and business productivity systems
  • Ability to problem solve at a high level, possess extraordinary customer service skills, strong multi-tasking and organizational skills
  • Willingness to travel (using a company owned vehicle), to clients in the DFW and central Texas areas.  Most travel will be day time and not require overnight stays.  Candidates that reside in the Canton, TX or Athens, TX area are strongly encouraged to apply!


SNELLING is a contingency recruiting firm, placing candidates in flexible (temp/temp-to-hire) and direct hire positions for over 60 years. All inquiries are strictly confidential, and all search fees are paid by our clients. Contact us TODAY with confidence! 

To be considered for this IT/Helpdesk Technician opportunity, please complete our application at tyler.snelling.com. Please be sure to include your relevant experience on our application form or your resume as described in this posting.


Tyler, Texas 75103




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