Customer Service Specialist - Jacksonville, TX


SNELLING is currently seeking a Customer Service Specialist in the Jacksonville area. The ideal Customer Service Specialist candidate would be able to provide high level customer service and administrative support in a manufacturing environment.

This Customer Service Specialist position will be temp-to-hire, meaning that SNELLING would work with you through the consideration and interview process and be your employer for a probationary period upon an offer being accepted.

Qualifications to be considered for the Customer Service Specialist:

  • Previous experience in a customer service role, preferably in support of a manufacturing/production operation
  • Strong attention to detail and ability to multitask, handling frequent interruptions in a calm and pleasant manner
  • Extensive experience working with various software applications including Microsoft office. Strong Microsoft Excel skills required.  Computer skills will be evaluated by a third-party software application as part of the qualification process.
  • Great job tenure and references
  • Strong organizational, oral, and written communication skills and a high level of detail orientation
  • Have a willingness and desire for continuous learning in order to maintain and enhance professional expertise in the field

Essential Duties and Responsibilities of the Customer Service Specialist include but are not limited to:

  • Receive and process customer orders via phone, website, or email
  • Assist customers with product and ordering questions
  • Accurately process orders and payment information
  • Consistently maintain professionalism under pressure and deadlines
  • Must have desire and willingness to learn and accept feedback for improvement

Interested and qualified candidates for the Customer Service Specialist opening should submit their resume for immediate consideration. Please be sure to include your most relevant experience in the resume submitted for this position. Resumes will be reviewed and only those meeting the qualifications will be contacted for further conversation.

SNELLING is a contingency recruiting firm, placing candidates in direct hire and flexible (temp/temp-to-hire) for over 60 years. All inquiries are strictly confidential and all search fees are paid by our clients. Contact us TODAY with confidence!



Rusk, Texas 75785




Explore your employment opportunities with Snelling Tyler.

You don’t just want a job. You want options—employment opportunities that are not only ripe with potential for rewarding career growth, but opportunities that can enhance your life. We understand. More importantly, we believe you have every right to be discerning about your choices. After all, not all employment opportunities are equal. And neither are all job recruitment agencies.

Snelling is your advocate whether you are a seasoned veteran or a new grad still trying to determine your career path. We know how stressful and time consuming finding the right job can be. We make it less stressful.

Unlike other job recruitment firms, we listen. We mentor. We provide a pulse check of the current job market. We offer on-line help with everything from composing a killer resume to prepping for the big interview. Just as important, we stay in touch. We return phone calls. We give honest feedback. We have your best interests at heart—always.

Don’t settle for impersonal runaround.

Tired of sending your resume into cyber space? Disheartened by job recruitment agencies that don’t return your call? Frustrated by recruiters who miss the mark when it comes to matching your skill set with the right employment opportunities?

We believe work is more than a paycheck—it’s meaningful and personally rewarding in ways that go beyond simple financial gain. Want to work with a company that is an industry leader? Looking for your place with an organization that’s socially responsible? Dream big and we’ll get to work.

We understand your value.

At Snelling, our approach isn’t transactional—it’s personal, professional and always committed to your success. We believe every individual has something unique to offer—regardless of where you are in your career journey. Let us help you find the right opportunity.